NTT DATA | AI in the workplace: the case for micro-augmentation
AI will transform productivity in the service sector. Success will depend on carefully designing solutions that augment human skills, knowledge and experience.
NTT DATA | How AI is accelerating product development for telcos
This asset describes how AI-based micro-augmentation is allowing telcos to modernise legacy code, accelerate time-to-market and turbocharge product development.
Arm | Software, not hardware, is the key to enterprise AI
This white paper encourages IT executives to examine one of the reasons why in-house AI projects have become so expensive: the inefficiencies created by proprietary tools and platforms.
Temenos 1 | Gradually, then suddenly: the risk of ageing core systems
The title -- a reference to Hemingway's description of bankruptcy in The Sun Also Rises -- introduces the first of three assets arguing that European banks need to focus urgently on digital transformation.
Temenos 2 | Hey, big spender: escaping the legacy budget squeeze
Spending IT budget on operations and regulation is non-negotiable. For many banks, there's only one way out of the budget squeeze: modernising legacy systems and going cloud native.
Temenos 3 | Core modernisation: the key to transformation
The third of three substantial blog posts created for Temenos. This asset describes how modernising core systems creates the conditions for breakthrough digital transformation in the banking sector.
Softserve | The missing link in manufacturing: real-time data
A research-based white paper looking at how manufacturers are addressing digitalization and automation. The findings suggest variable progress. Not your typical sunlit uplands scenario.
EPAM | Why automated cloud cost controls aren't a one-time fix
The brief for this white paper assumed a relatively high level of operational involvement in cloud management among business decision-makers. An interesting challenge.
Huawei @ MWC 2023 | Innovation & business strategy roundtable
Producing and moderating a roundtable with senior executives from Huawei's enterprise business in front of 200 journalists at Mobile World Congress.
Triblio | ABM pros in Europe have big problems with US intent data. Here’s why.
Something different: a challenging, controversial and detailed technical post I wrote for Triblio, the SaaS-based ABM platform in collaboration with senior product executives.
Triblio | 4 questions buyers should ask intent data suppliers
Content that prompts buyers to ask direct questions of the competition works well in high-growth markets where service offerings are evolving rapidly.
Dell | Reimagining the workplace
1,000 word thought leadership piece on workplace UX and CX for the CIO-branded Dell-VMware microsite Be Ready For The Future.
Dell | Productivity in the distributed enterprise
This thought leadership piece for Dell-VMware microsite uses in-house survey findings to explore Gartner's concept of the distributed enterprise.
M-Files | How legacy technology undercuts hybrid working
This survey of professional services firms across Europe suggests that persistent use of legacy technologies is obstructing digital transformation.
Triblio | Solving the five big challenges posed by ABM
Content strategy should leverage marketing investments to the maximum. Here's a blog post that achieves this by exploiting a research study to the maximum.
Microsoft | The state of financial services in Africa
White paper produced for Microsoft Africa in March 2021: an initial effort to clarify Microsoft's post-pandemic positioning in financial services.
Microsoft Africa | Resilience in the pandemic era
A sponsored blog post written for Microsoft and published on CIO.com in March 2021. Part of Microsoft's effort to define its regional positioning after Covid-19.
Triblio | Buyer's Guide: 5 questions to ask ABM platform vendors
A highly successful asset for mid-funnel buyers evaluating their purchasing options. This is a revised version of my original white paper, updated and expanded for a European audience.
Temenos | Out of the branch, into the app: rethinking digital channels
A substantial white paper explaining customer engagement software from banking software vendor Temenos, written at short notice under crisis conditions.
Tanium | Do enterprises really understand what's happening on the network?
Research-based project for Tanium that confirmed the vendor's messaging by researching attitudes to security among enterprise professionals in Europe, North America and APAC.
Adobe x Microsoft | How data privacy empowers great CX
A white paper with an outspoken tone of voice, written for The Living Enterprise, a large-scale standalone website produced on behalf of Adobe/Microsoft and published by CIO (Foundry).
Adobe x Microsoft | Ethical AI: best practice
A white paper on AI ethics written for The Living Enterprise website 20 months before the public release of ChatGPT in November 2022 triggered a vast wave of genAI investment (and anxiety).
Dynatrace | Containers & multicloud: the challenge of scale
Widespread deployment of microservices brings with it the need to monitor and analyse hundreds or thousands of services that consume compute power.
Red Hat x Cloudera | Enterprise analytics: ideal vs. reality
This asset addresses the crisis of underperformance in data centers running analytics workloads. A strong narrative underpinned by great input from subject matter experts.
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